Does your Landscape Contractor provide the level of service you expect, or do you feel as though you are being “managed” for the benefit/profitability of a large corporation? You have a lot of choices in Landscape Providers and they are all not created equal. Yes, we all mow grass, prune shrubs, and apply mulch but is your Contractor invested in your property for the long term? Cheap contract prices and the necessity to post corporate profits that will appease stockholders often leads to short-cuts and deferred maintenance items that will be an out of contract extra cost later down the road. Chapel Valley is invested in the Community, committed to our employees and we hold ourselves accountable to our Customers to fulfill our contractual obligations completely and avoid the unnecessary and unexpected costs to rectify service items that should have been done in contract all along.
Chapel Valley has been in business since 1968 and for over 50 years we have remained a family-owned business. While our Founder, Landon Reeve, passed away last year his legacy is being carried on by his son James who shares the same ethos and beliefs of always doing the right thing for each and every customer and employee even if it might cost the company money and sacrifice some immediate profits. At our core, we operate by the Golden Rule and this is what has driven our success and our profitability. Treat people like you would want them to treat you, do what is right and profits will naturally flow.
Family Owned Businesses, like Chapel Valley, enjoy the flexibility to implement new ideas immediately and adapt to changing situations that may be needed with either our employees or customers. As we have all seen with COVID-19, the secret to success and reducing the spread was a quick and immediate response.
When selecting your next Landscape Provider ask yourself, do corporate profits drive the level of service you will receive? Chapel Valley is driven by its dedication to Family Values that infiltrate every aspect of the Work Culture. We do what we say we are going to do and we do it well. We may make mistakes but we will own them and take the steps necessary to resolve the trouble. You have our word on that.